Products, Pricing and Support
Evo~ERP Software
EVO~ERP was originally developed by IS Tech Support as an enhancement to DBA Classic, which has been available since 1992 and has thousands of companies using it worldwide. It is now available as a derivative product for companies looking for a complete solution to manage a small or medium sized business without the high cost of a mid-range accounting system.
Evo~ERP pricing is based solely on user count. All modules and the Pervasive database platform are included in the dollar figures shown in the table below. Installation support is included. Hosted server options paid by the month are also available which eliminates the up front cost for the software and any needed hardware. Additional technical and implementaton support services are described below.
| User Count | Pervasive Platform | Total Price |
|---|---|---|
| 1 | Workgroup | $899 |
| 3 | Workgroup | $2549 |
| 5 | Workgroup | $3995 |
| 10 | Client/Server 10 | $9495 |
| 15 | Client/Server 20 | $13,495 |
| 20 | Client/Server 20 | $16,995 |
| 25+ | Client/Server | Per Quote |
| Annual Renewal w/Upgrades is $125/user | ||
We are authorized PERVASIVE® database product resellers.
Shop Floor Data Collection (DC) Program
Geared toward shop floor scanners and handheld devices, the DC seats have just the features needed for quick data entry and look ups. Easier to use and easier on the budget, too. It can even support a paperless shop floor.
DC Features
- Scan Ship
- Print Labels
- Issue Materials
- Enter Finished Production
- Enter Physical Counts
- Enter Labor
- Receive PO
- Enter Shipping Info
- Paperless Shop Floor Tracking
DC user seats are more economical (~43% less) than a full Evo~ERP seat. You may require more Pervasive licenses to accomodate this expansion. Below is an example of for adding five DC user seats to an existing Client/Server Pervasive installation, including both the software and the database platform licenses.
| User Count | Pervasive Platform | Total Price |
|---|---|---|
| 5 DC | 1 to 1 | $1995 |
| 1 DC | 1 to 1 | $449 |
| Anual Renewal w/Upgrades is $65/user | ||
World Class Support
By IS Tech Support
Free Initial and On-Going Technical Support Services
Initial installation support is included with all purchases. Software updates are included free for as long as you maintain your software license. Our User Help Forum is a great, free resource for all of our customers. The robust forum community sees daily activity from users of all experience levels, and is monitored closely by IS Tech Support help desk personnel and software developers. The community also maintains an Evo~ERP Wiki web site where a detailed FAQ and deeper, more complex How-To articles are published, where user files can be shared, and where beta programs are offered for testing.
Implementation Support Services
Implementation support including data migration from your prior system, customization of forms and reports, user training, menu access setup, default settings to match your company operations, unlimited phone and email support, and access to the WebEx training library is available and quoted on a case by case basis.
As Needed Phone and Email Support - No prepayment required
Direct per-call support is offered by incident, and training or evaluation by the hour:
- Incident Based Phone Support - If you have a support issue that can not be resolved using the free resources available, per-incident support is available, which includes follow-up calls and emails as needed relating to the same issue as the original call. The flat rate is $175 per incident.
- Phone Training and Data/Default Evaluation - Scheduled phone training and evaluation of your data and default settings is available for $150/hour in 30 minute increments.
Flexible Monthly Unlimited Support Plans
Silver Plan - $125/month Includes Unlimited Email Support
Unlimited email based technical support during normal business hours. Assigned tech rep - always work with the same person. Once registered, you will be given an email address for use when posting questions.
Gold Plan - $175/month Includes Unlimited Phone Support
Unlimited phone and email based technical support during normal business hours. Assigned tech rep - always work with the same person. Once registered, you will be given an email address for use when posting questions and call requests and a direct phone number to your assigned primary support rep.
Other Services
Update Installation - We can log into your system remotely and install IS Tech updates for you, saving the cost of bringing in your local IT Consultant simply to install an update. Quoted on case by case basis.
Reports - We can create reports within the program based on your specifications.
